Welcome to BikeNation Malaysia (“we,” “our,” “us”). By accessing or purchasing from our website (bikenation.com.my), you agree to the following Terms & Conditions. Please read them carefully before using our site.
1. General
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These Terms apply to all users of our website, including customers, browsers, and advertisers.
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We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of the website means you accept the changes.
2. Products & Orders
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All products listed are subject to availability. We make every effort to display accurate product descriptions, prices, and images.
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Placing an order means you agree to purchase in accordance with our policies.
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We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraudulent activity.
3. Pricing & Payments
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Prices are listed in Malaysian Ringgit (RM) and inclusive of SST (where applicable).
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We accept payment methods as displayed at checkout (e.g., credit/debit cards, FPX, e-wallets).
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Payment must be received in full before your order is shipped.
4. Shipping & Delivery
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Orders will be shipped to the address provided at checkout.
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Delivery times are estimates only; delays may occur due to courier, weather, or unforeseen circumstances.
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We are not responsible for lost or delayed parcels caused by third-party couriers, but we will assist in tracking where possible.
5. Returns & Refunds
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Our Return & Refund Policy applies to all purchases. Please review it before completing your order.
6. Warranty
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Manufacturer’s warranty (if applicable) will apply to products sold. Please refer to product details for warranty information.
7. Limitation of Liability
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BikeNation Malaysia is not liable for injuries, damages, or losses arising from misuse of products.
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Maximum liability is limited to the purchase price of the product.
8. Governing Law
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These Terms & Conditions are governed by the laws of Malaysia.
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Any disputes shall be resolved in Malaysian courts.